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SaaS glossary · Revenue

What is LTV to CAC Ratio (LTV:CAC)?

Also known as: LTV/CAC, LTV to CAC

The LTV:CAC ratio compares the lifetime value of a customer to the cost of acquiring them, measuring the return on acquisition spend.

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What is LTV:CAC?

This single ratio answers 'do our unit economics work?' Below 1:1 you lose money on every customer. Far above 5:1 can mean you're under-investing in growth and leaving the market to competitors.

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How to calculate LTV:CAC

LTV:CAC = Customer Lifetime Value ÷ Customer Acquisition Cost
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Worked example

LTV is $8,000 and CAC is $800. LTV:CAC = $8,000 ÷ $800 = 10:1.

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What's a good LTV:CAC?

3:1 is the classic healthy benchmark. 1:1 or below is unsustainable; 5:1+ may signal under-investment in growth.

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Frequently asked questions

What's a good LTV:CAC ratio?

Around 3:1 is the widely cited target — enough margin to be profitable while still investing aggressively in acquisition.

Can LTV:CAC be too high?

Yes. A very high ratio (e.g. 8:1+) often means you could profitably spend more to grow faster and are leaving market share on the table.

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Related metrics

Customer Lifetime Value (LTV) Customer Lifetime Value (LTV) is the total gross profit a business expects to earn from a ... Customer Acquisition Cost (CAC) Customer Acquisition Cost (CAC) is the average total sales and marketing cost required to ... CAC Payback Period CAC Payback Period is the number of months it takes for the gross profit from a customer t... Gross Margin Gross Margin is the percentage of revenue left after subtracting the direct cost of delive...
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